Week 9: Customer Interviews

This week, we had created a survey for customer interviews. The general trend of our customer's response to our product is that they would not be opposed to this but in order for them to buy it, there needs to be a more convincing reason. For most customers, they are unsure of what our product truly does simply because advanced terms like "nanoparticles" and "greywater filtration" only sound cool but not exactly something they understand. With that, we asked if they would be willing to buy our product so that they could implement this service in their business, and most responded "N/A" --meaning they are neutral about the product. Others responded "Yes." We also asked if they would be willing to have this system in their home if it saves them 50% of their energy and water bill per month, and 50% of the responders said "yes" while the others responded "maybe." We decided it would be best if we broke down our product further and we are glad that no one was opposed to the idea.